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Privacy Policy

Last updated: August 17, 2026

1. Information We Collect

We collect the information you provide when placing an order, including your name, phone number, delivery address or pinned location, order details, and payment method preference. For staff accounts, we also collect email and authentication credentials managed by our secure auth provider.

2. How We Use Your Information

We use your information solely to fulfill orders, coordinate delivery, communicate status updates, resolve payment issues, and operate the referral program. We do not sell or rent your personal information to third parties.

3. Location Data

If you choose to “drop your pin,” your device’s GPS coordinates are used to generate an Apple Maps link for the courier. Location data is stored with your order and shared only with dispatch and the assigned delivery partner.

4. Delivery Proof & Audit Trail

To protect both members and staff, we may capture delivery proof photos and signatures. These are stored in a private, access-controlled bucket and are only visible to authorized staff.

5. Data Retention

Order records and delivery proof are retained for operational and legal compliance purposes. Referral activity is stored locally in your browser unless you clear your site data.

6. Security

We use industry-standard authentication, encrypted storage, and role-based access controls. Staff access is limited to users with explicit admin or courier roles. No system is completely secure, and we encourage members to use strong, unique passwords.

7. Your Choices

You may contact us to request access to, correction of, or deletion of your personal data, subject to legal retention requirements. You can also disable location services in your browser and type an address manually.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at this URL with the updated date.

9. Contact

For privacy-related questions, contact us at 310-902-4022.